Used Volvo XC60 review

Exterior:

• Early XC60 models have seen issues with rubber seals around the doors coming loose, though this is a relatively easy fix. This can lead to increased cabin noise and decreased insulation from the elements, potentially impacting comfort during driving.
• Rear door seals are reported to allow mud and dust into the door frame, which is a common complaint among owners. This ingress of debris can lead to accelerated wear and corrosion of internal components, affecting long-term durability.
• Oxidation of the aluminium trim has been noted by some owners, potentially requiring replacement which can be costly. Beyond aesthetics, deteriorating trim can compromise the vehicle’s overall visual appeal and resale value.
• Premature wear of brake pads and rotors is reported by some owners, though others disagree, suggesting it may be influenced by driving habits. Regardless, braking system issues can compromise safety and increase maintenance costs over time.
• XC60s with sunroofs require clear drainage channels to prevent water buildup, which can lead to electronic issues requiring extensive repairs. Water ingress can damage sensitive electronic components, leading to malfunctions and potentially costly repairs.
• Owners have reported sporadic electronic glitches, including rear view camera malfunctions, power window issues, and lighting problems. These electrical issues can be frustrating to diagnose and repair, impacting overall vehicle reliability.
• Knocking sounds from the front suspension have been reported by some owners, with Volvo deeming it within acceptable parameters, to the disappointment of owners. Suspension issues can affect ride quality and handling, compromising the driving experience.
• XC60s with air suspension can encounter significant issues when the system malfunctions, despite its benefits when operational. Air suspension failures can result in uneven ride height, decreased stability, and potentially unsafe driving conditions.

Interior:

• Infotainment system complaints are widespread among owners, encompassing issues with Bluetooth, Apple CarPlay, screen freezes, and system crashes. Malfunctioning infotainment systems can lead to driver distraction and frustration, impacting overall driving enjoyment.
• Older SENSUS technology is preferred by some owners over newer Google-based software, though both can experience problems. The transition to new software can introduce compatibility issues and bugs, affecting user experience.
• Instances of interior rattling have been reported, requiring investigation and potential fixes by owners. Rattles and squeaks can diminish cabin comfort and indicate potential quality control issues.
• Weak air conditioning fans in hot weather have been noted by some owners. Inadequate cooling can lead to discomfort during driving, particularly in regions with high temperatures.
• Certain features have disappeared in 2022 models, possibly due to supply chain issues during manufacturing. Reduced feature availability can impact the perceived value of the vehicle and customer satisfaction.
• Owners have experienced accessory battery drain issues, leading to immobilisation. Battery drain can result in unexpected vehicle downtime and inconvenience for owners.
• Electrical gremlins, such as intermittent button functionality and interior lighting issues, are sporadically reported, sometimes requiring extensive repairs. Electrical issues can be difficult to diagnose and resolve, leading to increased maintenance costs.
• Some owners advise against Volvo dealership servicing due to high costs and perceived low quality of work, suggesting independent mechanics as alternatives. Unsatisfactory servicing experiences can lead to decreased customer loyalty and trust in the brand.

Mechanical:

Petrol Engines:

• Excessive oil consumption is a common issue reported by owners of petrol models. Oil consumption can lead to engine damage and increased maintenance costs over time.
• Earlier models experienced broken pistons, often repaired under warranty. Piston failure can result in engine misfires, loss of power, and potential engine damage if not addressed promptly.
• Supercharger seal failures have been reported in models equipped with superchargers. Supercharger issues can lead to decreased engine performance and increased repair costs.
• Direct injection issues, including injector faults, are reported by some owners. Injector problems can lead to rough idling, decreased fuel efficiency, and potential engine damage if left unresolved.
• Complications with EVAP and purge valves are noted. EVAP system issues can result in emissions control problems and failed emissions tests, potentially leading to legal and regulatory issues.
• Crank seal leaks leading to oil leaks onto belts have been reported, potentially causing further issues. Oil leaks can lead to engine damage and safety hazards if not addressed promptly.
• PCV leaks are also reported among owners. PCV system issues can lead to engine performance problems and increased emissions, affecting both vehicle performance and environmental impact.

Diesel Engines:

• Diesel AdBlue sensors failing are a common complaint among diesel owners. AdBlue sensor failures can result in emissions control system malfunctions and increased emissions, potentially leading to regulatory issues.
• Starting issues caused by injector problems are known. Injector issues can result in difficulty starting the engine and decreased engine performance, impacting overall drivability.
• MAP and oxygen sensor issues can lead to DPF (diesel particulate filter) complications. Sensor problems can lead to incorrect fuel-air mixture, resulting in decreased engine performance and potential DPF clogging.
• Otherwise, the Diesel might be the engine we’d recommend thanks to its simplicity when compared to the other engines.

Hybrids:

• Electric cooling unit issues have been reported in hybrids. Cooling system problems can lead to overheating and potential damage to electric components, impacting overall vehicle reliability.
• The Electric Rear Axle Drive (ERAD) unit is a significant issue in hybrids, currently covered under warranty but posing potential future problems. ERAD failures can result in loss of propulsion and increased repair costs, particularly after warranty expiration.

Reliability Overview:

While Volvo avoids major problems like widespread engine failures or class-action lawsuits, dependability studies over the past eight years consistently rank the brand poorly.

The reason for this, interestingly, isn’t a single catastrophic issue. Instead, it’s a collection of minor, recurring problems.